Jefferson RWD #1 offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs. Just a friendly reminder, bills are due on the 15th of every month. After this date a 10% penalty will be applied to the unpaid balance. If not paid by the 6th of each month, the meter will be pulled and a $50.00 reactivation fee added to the account. We do not grant extensions. Meter Reading takes place the last two weeks of each month. Bills are mailed out by the last working day of the month. Just because you do not receive a bill does not exempt you from payment. Please call our office to get your balance due and you may request an additional copy.
Online Bill Payment
We are excited to announce our new online payment services. Online payments will be handled through Payment Services Network (PSN). PSN does charge a small fee for handling your online payments.
- Checks are $1.00 per transaction.
- Credit/Debit cards are 2.75% of the balance plus .50 cents if the balance is under $100.00.
- You may also view your bills online and opt out of paper bills.
- We still must receive payments by their due dates.
- If you are paying your bill on the 15th it must be made by 6:30 pm or the transaction will be on the next day's date and you will still have the penalty fee added to your account. The same applies for bills being paid on the cut off date.
- If your water has been disconnected. You must call us once payment is made so we can turn your water back on.
- If payment is made after 3:00 p.m. Water will not be turned on until following business day.
Payment by Phone
Customers can call 877-885-7968 to pay their bill by phone.
For your convenience there is a drop box located on the office door.
Payment By Mail
If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill.
Automatic Bank Draft
The worry-free way to pay your water bill. With this service, the amount of your monthly bill is automatically deducted from your bank account and credited to your utility account. There is no set-up fee or charge associated with this method of payment. To set up Automated Bank Draft, simply download and fill out the ACH Recurring Debit Form located in the Forms & Reports Section and drop it off or mail it to our office, along with a voided check. Drafts are debited on the 15th of every month. If the 15th falls on the weekend bank drafts will be debited on the preceding Friday. New Bank Drafts must be received by the 5th of the month to be included on the current month's bank draft file. If received after the 5th, the bank draft will not become active until the following month
Payment Drop-off Location
You may pay your bill in person at our office address. We accept cash, check, or money orders. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy. Returned Check Fee: $25.00
Payment Through Financial Institution Online Bill Pay
Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.